Healthcare

IServices has a range of service offerings to address the specific requirements of managed health care, healthcare payers, providers, and the life science sector-from eligibility, membership, and claims systems to healthcare informatics and medical risk management systems.

As a matured organization and leading player in Healthcare & Insurance outsourcing space, we effectively use transition, technology & project management skills as the enabling force to help Healthcare Providers & Insurance carriers across the globe to transform to a consumer-focused way of doing business, lowering administrative costs and adding value. Through strategic partner engagements, Healthcare Providers & Insurers are able to apply a combination of technology solutions, smarter processes, and experienced personnel focused on next generation health service portfolios.

IServices has the ability and aptitude to meet the legislative compliance mandates of geographies that we serve. We have developed our capabilities, competence and resources required for the critical tasks. We envision utilizing our acquired skills to offer broad enterprise services as well as focused functional tasks. In essence, we practice as a broadband specialist in an endeavor to become a full spectrum transaction and related IT support service provider, catering to all elements in the global healthcare industry. We were among the first companies to extend claims processing outsourcing services to the US clients through domestic mode and continue to be a major player in this segment.

IServices offerings for the healthcare payer and provider industry reflect our deep understanding of industry business needs. We offer comprehensive healthcare Application and BPO services out of India to meet the needs of our clients in an efficient and cost effective manner.

We offer services to the healthcare payer industry including, health claims processing and claims adjudication.

• Reducing transaction times and administration costs while increasing end customer satisfaction
• Providing deep domain knowledge of medical billing and claims processing systems with cutting edge mailroom management, data entry, claims processing, adjudication and enrollment services to key healthcare payers worldwide
• Assuring near 100% accuracy of data quality
• Offering support for legacy claims processing system while migrating to new systems
• Implementing Six Sigma best practices for increased improvements in processes and reduced operational costs due to reworks
• Using workforce and knowledge management principles